Service Delivery

Our Desktop and Service Delivery Engineers can be inserted around the clock into your work environment to provide the needed support, helping your team with its Business – As – Usual tasks and projects.
If you’re a smaller organisation in need of an IT Engineer, we offer our services based on your needs, whether this be hourly or daily. In addition to this, we are able to cater services to lengthier projects.

Service Desk Engineer

Desktop Engineer

IT Engineer

Range of services include :

  • Installing new software
  • Installing new hardware (servers, printers, computer workstations, Laptops.)
  • Setting up user accounts, permissions and Account Management
  • Overseeing security of systems, the internet, and installing antivirus protection
  • Fixing network faults
  • Network maintenance
  • Technical support to the network users
  • Training staff and Colleagues 
  • Day to day admin and monitoring of network use
  • Planning future improvements, suggesting IT solutions to business problems
  • Making sure all IT meets industry standards
  • Supervising helpdesk staff